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Terms of Service

Last updated: 10 April 2026

1. The service

FittBio is a link-in-bio platform for fitness coaches, operated by FittBio Ltd. These terms govern your use of fittbio.com and any related services. By creating an account you agree to be bound by them.

2. Eligibility

You must be at least 18 years old and legally capable of entering a contract. By signing up you confirm you meet these requirements.

3. Your account

You are responsible for all activity under your account, including keeping your login credentials secure. Notify us immediately if you suspect unauthorised access.

4. Subscription billing

  • Access to the dashboard requires an active subscription. Pricing is shown on the subscribe page and may change with notice.
  • Subscriptions renew automatically each billing period until cancelled.
  • You can cancel at any time from your dashboard settings. Cancellation takes effect at the end of the current billing period.
  • We do not offer refunds for partial billing periods.
  • If a payment fails we may suspend access until the outstanding amount is settled.

5. Programme sales (Stripe Connect)

When you sell fitness programmes through FittBio:

  • You are the merchant of record. Your customers contract directly with you.
  • Payments are processed by Stripe Connect Express. You must accept Stripe's Connected Account Agreement to receive payouts.
  • FittBio takes a 5% application fee on each successful sale. This is deducted by Stripe before funds reach your bank.
  • You are responsible for fulfilling each order, providing customer support, and handling refund requests.
  • You are responsible for paying any taxes due on your sales, including VAT registration where applicable.

6. Acceptable use

You agree not to:

  • Publish content that is illegal, defamatory, infringing, or misleading
  • Impersonate another person or business
  • Use the platform to send spam or harass others
  • Attempt to bypass the platform fee or process payments outside Stripe Connect
  • Reverse-engineer, scrape, or interfere with the service

We may suspend or terminate accounts that breach these rules, with or without notice depending on severity.

7. Content and intellectual property

You own the content you upload to FittBio. By uploading you grant us a worldwide, non-exclusive licence to host, display, and distribute it as needed to operate the service. Our software, branding, and design remain our property.

8. Termination

You can delete your account at any time from your settings page. We can suspend or terminate your account if you breach these terms or if your use creates legal or operational risk for us. On termination your data is deleted in line with our Privacy Policy.

9. Liability

The service is provided "as is". To the fullest extent permitted by law, our total liability to you for any claim arising from the service is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including lost profits or lost data.

Nothing in these terms excludes liability that cannot be excluded under UK law (including death or personal injury caused by negligence, or fraud).

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

Questions about these terms? Email support@fittbio.com.